Privacy Policy

1. Personal information we collect

We collect the following through the contact form on this website. We do not collect personal information through any other channel, and we do not operate user accounts.

Contact form

Contact person's name, company name, email address, subject and message

Automatically collected data

None. We do not use cookies, analytics tools, or any other mechanism that automatically identifies or tracks visitors.

2. Purpose of processing

We use the information collected only for the purposes below. If a purpose changes, we will obtain consent in advance.

Responding to enquiries

Reviewing and replying to your message, and keeping a record of the correspondence

Business discussions

Contacting you about partnership or adoption discussions and related follow-up

3. Retention period

We retain the information for three years after the enquiry has been handled, then destroy it. This follows the retention period for records of consumer complaints and dispute resolution under the Act on Consumer Protection in Electronic Commerce. If you request deletion earlier, we will destroy the data without delay unless another law requires us to keep it.

4. Provision to third parties

We do not provide users' personal information to third parties, except where an investigative authority requests it through lawful process under applicable law.

5. Processing entrusted to others and overseas transfer

We entrust the processing below in order to deliver enquiry emails. As the processor is located outside Korea, we disclose the transfer here.

Processor

Resend, Inc. (United States)

Entrusted work

Email delivery of messages submitted through the contact form

Data transferred

Contact person's name, company name, email address, subject and message

Timing and method

Transmitted over the network at the moment the form is submitted

Retention by processor

Until the purpose of the entrustment is fulfilled

6. Destruction of personal information

Personal information whose retention period has expired, or whose purpose has been fulfilled, is destroyed without delay. Electronic files are deleted by technical means that make recovery impossible; any printed material is shredded or incinerated.

7. Your rights and how to exercise them

You may at any time request access to, correction of, deletion of, or suspension of the processing of your personal information. Email the contact below and we will act without delay and inform you of the outcome. You may also exercise these rights through a legal representative.

8. Security measures

We limit access to personal information to the minimum number of staff whose duties require it, encrypt data in transit, and maintain access logs for systems that handle personal information, along with other necessary technical and administrative measures.

9. Privacy Officer

We have designated a Privacy Officer to take overall responsibility for the handling of personal information and to address related enquiries and complaints.

Privacy Officer

Youngjin Joo (Representative Director)

Contact

jin@holoceive.com

10. Remedies for infringement

If you need advice or redress regarding an infringement of your personal information, you may contact the following Korean authorities.

Personal Information Infringement Report Center

privacy.kisa.or.kr / 118

Personal Information Dispute Mediation Committee

kopico.go.kr / 1833-6972

Supreme Prosecutors' Office, Cybercrime Division

spo.go.kr / 1301

National Police Agency, Cyber Bureau

ecrm.police.go.kr / 182

11. Changes to this policy

This policy applies from its effective date. If we add to, remove from, or amend it because of changes in law or company policy, we will announce the change on this website at least seven days before it takes effect.