Privacy Policy
Holoceive Inc. ("the Company") establishes and discloses this Privacy Policy in accordance with the Personal Information Protection Act of the Republic of Korea, in order to protect users' personal information and to handle related enquiries promptly.
1. Personal information we collect
We collect the following through the contact form on this website, and automatically collect browsing information for traffic analysis. We do not operate user accounts.
- Contact form
- Contact person's name, company name, email address, subject and message
- Automatically collected data
- We use Google Analytics, provided by Google LLC (USA), to analyse site traffic, and it stores cookies in your browser. It collects a cookie identifier, the pages you view and how you use them, the referring site, your browser and device type, and an approximate location inferred from your IP address. We do not use this information to identify you and do not combine it with enquiries you send us. You can refuse this collection by blocking cookies in your browser settings or by installing the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout); doing so does not limit your use of the website.
2. Purpose of processing
We use the information collected only for the purposes below. If a purpose changes, we will obtain consent in advance.
- Responding to enquiries
- Reviewing and replying to your message, and keeping a record of the correspondence
- Business discussions
- Contacting you about partnership or adoption discussions and related follow-up
- Improving the website
- Analysing traffic statistics to improve the website's content and usability
3. Retention period
We retain the information for three years after the enquiry has been handled, then destroy it. This follows the retention period for records of consumer complaints and dispute resolution under the Act on Consumer Protection in Electronic Commerce. If you request deletion earlier, we will destroy the data without delay unless another law requires us to keep it.
4. Provision to third parties
We do not provide users' personal information to third parties, except where an investigative authority requests it through lawful process under applicable law.
5. Processing entrusted to others and overseas transfer
We entrust the processing below in order to deliver enquiry emails and analyse site traffic. As both processors are located outside Korea, we disclose the transfers here.
- Processor
- Resend, Inc. (United States)
- Entrusted work
- Email delivery of messages submitted through the contact form
- Data transferred
- Contact person's name, company name, email address, subject and message
- Timing and method
- Transmitted over the network at the moment the form is submitted
- Retention by processor
- Until the purpose of the entrustment is fulfilled
- Processor
- Google LLC (USA)
- Task
- Traffic analysis through Google Analytics
- Data transferred
- The automatically collected data listed in section 1
- When and how
- Transmitted over the network when you visit the website
- Retention
- 14 months from collection
6. Destruction of personal information
Personal information whose retention period has expired, or whose purpose has been fulfilled, is destroyed without delay. Electronic files are deleted by technical means that make recovery impossible; any printed material is shredded or incinerated.
7. Your rights and how to exercise them
You may at any time request access to, correction of, deletion of, or suspension of the processing of your personal information. Email the contact below and we will act without delay and inform you of the outcome. You may also exercise these rights through a legal representative.
8. Security measures
We limit access to personal information to the minimum number of staff whose duties require it, encrypt data in transit, and maintain access logs for systems that handle personal information, along with other necessary technical and administrative measures.
9. Privacy Officer
We have designated a Privacy Officer to take overall responsibility for the handling of personal information and to address related enquiries and complaints.
- Privacy Officer
- Youngjin Joo (Representative Director)
- Contact
- jin@holoceive.com
10. Remedies for infringement
If you need advice or redress regarding an infringement of your personal information, you may contact the following Korean authorities.
- Personal Information Infringement Report Center
- privacy.kisa.or.kr / 118
- Personal Information Dispute Mediation Committee
- kopico.go.kr / 1833-6972
- Supreme Prosecutors' Office, Cybercrime Division
- spo.go.kr / 1301
- National Police Agency, Cyber Bureau
- ecrm.police.go.kr / 182
11. Changes to this policy
This policy applies from its effective date. If we add to, remove from, or amend it because of changes in law or company policy, we will announce the change on this website at least seven days before it takes effect.
Established · 19 January 2025
Last updated · 13 October 2026